Privacy Policy for Wings of Hope Missionary Society
Effective Date: November 30, 2024
Wings of Hope Missionary Society (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use, and protect your personal data when you visit or use our website, wingsofhopemissionarysociety.com (the “Website”). By accessing or using the Website, you consent to the practices described in this Privacy Policy.
Please read this Privacy Policy carefully to understand how we handle your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
The data controller for your personal data is:
Wings of Hope Missionary Society
Email: [email protected]
Address: Kampala, Uganda
2. Information We Collect
We collect and process the following types of personal data when you visit or interact with our Website:
- Personal Identification Information: Name, email address, phone number, mailing address, and payment details (e.g., for orders or donations).
- Technical Data: IP address, browser type, device type, location data, browsing patterns, and other similar data.
- Usage Data: Information about your interaction with the Website, such as pages viewed, time spent on the site, click behavior, and content accessed.
- Payment Information: Payment details necessary for transactions, such as credit/debit card numbers, payment processor data (if applicable), and billing addresses.
- User-Generated Content: Comments, reviews, and other content you submit to the Website, including blog posts and messages sent to us.
We collect personal data through direct interactions with you (e.g., when you register, place an order, or subscribe to our newsletter) and automatically through cookies and other tracking technologies (e.g., Google Analytics).
3. How We Use Your Data
We use your personal data for the following purposes:
- Providing Services: To process orders and payments, deliver Christian books, content, and Christian-branded products, and provide support services.
- Communication: To send you newsletters, updates, promotional offers, or other information you have requested or consented to receive. You can unsubscribe from these communications at any time.
- Website Improvement: To analyze website usage and improve content, features, and the overall user experience.
- Marketing: To personalize content and advertisements based on your preferences and browsing history.
- Legal Compliance: To comply with applicable laws, including tax, accounting, and financial regulations, or to resolve disputes.
We do not use your personal data for any purpose not mentioned in this Privacy Policy without your prior consent.
4. Legal Basis for Processing Your Data
Under the GDPR, we rely on the following legal bases to process your personal data:
- Consent: We may process your data when you provide us with explicit consent, such as subscribing to our newsletter or opting-in to marketing communications.
- Contractual Necessity: We process personal data when necessary to fulfill a contract, such as processing orders or delivering goods.
- Legitimate Interests: We may process your personal data for our legitimate interests, such as improving our Website, conducting marketing activities, or securing the Website, provided these interests do not override your rights and freedoms.
- Legal Obligation: We may process your data when required to comply with legal obligations, such as tax or financial reporting.
5. Sharing Your Data
We may share your personal data with the following third parties, where necessary:
- Service Providers: We may share your data with third-party providers who help us with business operations, such as payment processors, shipping providers, and email marketing platforms.
- Legal Compliance: We may disclose your personal data if required by law or to protect our legal rights, such as in response to a subpoena or court order.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
We will ensure that third parties receiving your data are GDPR-compliant and agree to protect your data in accordance with applicable data protection laws.
6. Data Retention
We retain your personal data for no longer than is necessary for the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purposes for which it was collected.
For example:
- Orders and Transactions: We retain payment and transaction data for a period of time necessary to complete your purchase and comply with legal obligations (e.g., tax reporting).
- Marketing and Communication Data: We will retain your subscription information until you unsubscribe from communications or request us to delete your data.
Once your data is no longer necessary, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are placed on your device to help us analyze website traffic and personalize your experience.
You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to access certain features of our Website.
For more information, please refer to our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and periodic security audits.
However, please note that no method of transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.
9. Your Rights Under the GDPR
Under the GDPR, you have the following rights with regard to your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request that we correct it.
- Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data, particularly when we process your data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected].
You also have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.
10. International Data Transfers
We may transfer your personal data to countries outside Uganda, including countries within the European Economic Area (EEA) or other regions. If this occurs, we will ensure that adequate safeguards are in place to protect your data in accordance with the GDPR and applicable data protection laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes to this Privacy Policy will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your privacy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Wings of Hope Missionary Society
Email: [email protected]
Address: Kampala, Uganda
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.